LA County CPSP’s Continuity Plan
What is LA County CPSP doing to support its CPSP
providers and continue operations?
As the COVID-19 pandemic continues, LA
County CPSP has taken steps to support the health and
well-being of our CPSP providers and their patients during
this critical time.
Due to the COVID-19 pandemic, on-site
provider visits and in-person trainings have been replaced
with telephonic, email and other forms of support. However,
LA County CPSP staff remain available to assist providers.
Please call (213) 639-6419 or email
cpsp@ph.lacounty.gov
to contact your CPSP nurse and/or CPSP health education
consultant, nutrition consultant or clinical social work
consultant.
Telehealth
Will Medi-Cal allow CPSP providers
to conduct telehealth services during the COVID-19 pandemic?
Yes, to limit your CPSP patients’ risk
of COVID-19 infection, Medi-Cal has authorized use of
telehealth to deliver care when medically appropriate and
capable through telehealth audio or video technology.
Normally, all CPSP services must be
face-to-face. However, to limit your patients’ risk, CPSP
services can be delivered via telehealth when appropriate.
How does a CPSP provider bill for
telehealth services during the COVID-19 pandemic emergency?
Medi-Cal (Non-FQHC/RHCs)
clinics should bill for CPSP appropriate telehealth services
the same as they would bill for CPSP face-to-face services
(Z-codes) AND use
a Place of Service (POS) Code 02
AND
Modifier 95.
FQHCs/RHCs/Tribal 638
clinics, bill using the applicable revenue code and HCPCS
code, as per standard billing procedure, as well as the
corresponding CPT code on the “informational line” as
described below.
-
FQHCs/RHCs bill for medical visits and mental health visits using Revenue Code 0521 AND T1015 for Medi-Cal FFS OR T1015SE for managed care. CPT code 99201-99205 (new patient) or CPT code 99211-99215 (established patient)
-
Tribal 638 Clinics bill for medical visits using Revenue Code 0520 AND T1015 for Medi-Cal FFS. Managed care visits should be billed consistent with existing DHCS policy. CPT codes as above.
-
Tribal 638 Clinics bill for mental health visits using Revenue Code 0561 and the appropriate modifier corresponding to the practitioner providing the services. CPT codes as above.
The reason for providing telehealth (Reason Code) should be documented as COVID-19.
CPSP providers should obtain and document verbal consent from the patient for telehealth service.
Is there any difference in the quality of care and oversight for CPSP telehealth versus face-to-face services?
No. CPSP providers should maintain the same quality of care and oversight for CPSP services provided via telehealth. CPSP staff should follow-up and refer for any problems found during telehealth visits as they would for face-to-face visits.
Updated Medi-Cal telehealth
guidance can be found at:
|
COVID-19 (Coronavirus) – Resources for CPSP Providers |
Where can providers obtain the
latest information and guidance on COVID-19?
It is very important to always check with
trusted sources for the latest
accurate information about COVID-19:
-
Los Angeles County Department of Public Health
http://publichealth.lacounty.gov/media/Coronavirus/
-
Los Angeles County Department of Public Health -
COVID-19: Advice for Pregnant Women
https://covid19.lacounty.gov/covid19-2-2/advice-for-pregnant-women/ -
LA County Department of Public Health
Information for Health Facilities:
-
California Department of Public Health
-
Centers for Disease Control and Prevention (CDC)
COVID-19 Vaccines While Pregnant or Breastfeeding
Coronavirus Disease 2019 (COVID-19)
Coronavirus Disease 2019 (COVID-19)
Toolkit for Pregnant People and New Parents -
World Health Organization
https://www.who.int/health-topics/coronavirus -
LA County residents can also
call
2-1-1
Important Nutrition,
Mental Health and Health Educations Resources for CPSP
Patients/Families
Use the resources below to help support CPSP patients & their families affected by COVID-19 with essential services and information available during this time.
