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File a complaint
To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System

To report a foodborne illness: please visit the Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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New Regulations: Single-Use Plastic Straws/Stirrers

Please review Single-Use Plastic Straws/Stirrers FAQ for information regarding new regulations pertaining to single-use plastic straws/stirrers provided by food service businesses.

Community Resources for Environmental Health

We all deserve clean and healthy places to live, work, and play. Los Angeles County and other local agencies have a behind-the-scenes crew working to keep our communities safe from conditions that can harm health. We permit and regularly inspect apartment buildings, restaurants, industrial sites, and many other places to make sure they are safe. But it can be hard for us to know about new problems as they happen. You can help by reporting problems as soon as you notice them.

Please visit our Community Resources page for more information.

Changes to FY 2018-2019 Public Health/License and Service Fees

The proposed Public Health Permit/License and Service Fees for FY 2018-2019, item No.3 on 4/24/2018 Board Agenda, was continued to the June 26, 2018 Board Agenda. On June 26, 2018, the County of Los Angeles Board of Supervisors approved an ordinance to increase public health permit/license and service fees by 15%.

Please visit our Increase to Public Health Fees page for more information.

Industrial Hemp Derived Products and Cannabidiol (CBD) in Food Products

On July 6, 2018, the California Department of Public Health-Food and Drug Branch (CDPH-FDB) published new guidelines which clarified the approved use of industrial hemp derived products and the prohibited use of Cannabidiol (CBD) in foods. To learn more about industrial hemp derived products and when food operators need to comply with these new guidelines, please visit Helpful Information for Existing Food Businesses.

Massage Establishment Inspection Information (NEW)

On February 26, 2019, the Board of Supervisors is scheduled to hear recommendations by the Department of Public Health (DPH) to adopt an Ordinance for Environmental Health (EH) to permit and inspect massage establishments. If the Ordinance is approved, EH would conduct annual inspections of massage establishments for compliance with health and safety requirements to protect the public's health and issue permits to massage establishments located in unincorporated Los Angeles County and cities that adopt the ordinance.

Please visit our Massage Establishment Information Page

Potholes, graffiti, bad swimming pools? Give 'em The Works.

the works bannerThe Los Angeles County Department of Public Health joined the Department of Public Works recently in launching an update to “The Works” mobile application.

LA County residents can now take advantage of this award-winning app to report potential swimming pool violations at hotels, motels, and apartments like unclear or cloudy pool water, broken pool gates or fences, and missing pool lights or drain covers. In addition, residents can also report potholes, graffiti, illegal dumping, facility maintenance for County parks, and other issues.

The Works app will also help users stay up-to-date on road closures and upcoming events.

You can read more about the app in the recent press release, or visit Public Works' website for more!

Available for download for iPhone or Android.  app store logo google play logo

Our Mission
The Environmental Health Division strives to promote health and quality of life by identifying, preventing, and controlling harmful environmental factors in Los Angeles County. 

The mission of Environmental Health is to assess environmental conditions and reduce exposure to health risks, and to educate the public on sources of environmental risk so they are empowered to protect themselves, their families, and their communities.
Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of Environmental Health
Terri S. Williams
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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