Reporting Environmental Health Related Problems
There are many laws in place to protect the environment and public health. Los Angeles County and other local, state, and federal agencies are responsible for making sure that those laws are followed. By reporting problems to the County or other responsible agencies, you can help to improve the environment and your community's health.
To file a complaint with the Environmental Health Division, please use our online complaint form or contact our Customer Support Center. Complaints can be submitted online or by email 24/7.
Complaints received online or by email will be assigned for investigation the next business day.
Telephone
Customer Support Center: (888) 700-9995
Business Hours
Mondary through Friday
8:00 am - 5:00 pm (Pacific Time)
Closed on Los Angeles County Holidays
To report foodborne illness, contact (213) 240-7821 or report online.
After Reporting a Complaint
- You will receive a call within 7 business days to schedule an inspection (if tenant), or to receive the outcome (for other complaints)
- If you do not hear back within 7 business days, please contact us and provide the complaint number, if available
Tips for Your Report
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Provide as much detail as possible by including the following information:
- Time and date of the problem
- Provide specific address for the location of the problem
- Your name and contact information
- Any other details that may help an investigation
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Write down:
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If filing a complaint over the phone:
- Date
- Time of the call
- Name of the call center agent
- Complaint number
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If using our online complaint form:
- Provide specific address for the location of the problem
- Keep the confirmation email
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If filing a complaint over the phone:
Other Regulatory Agencies that Address Environmental Related Complaints
There are many public agencies that are responsible for making sure laws are followed.
The list below includes contact information of public agencies for Incorporated and Unincorporated Areas.
| Issue | Agency | Contact |
|---|---|---|
| Bad Smells, Dust, Air Pollution | South Coast Air Quality Management District (AQMD) |
1-800-CUT-SMOG (1-800-288-7664) Email: cut_smog@aqmd.gov Website: https://www.aqmd.gov/home/air-quality/complaints |
| Idling Trucks and Cars | California Air Resources Board |
1-800-END-SMOG (1-800-363-7664) Email: CommunityAir@arb.ca.gov Website: https://ww2.arb.ca.gov/how-report-violations |
| Hazardous Materials | Health Haz Mat, LA County Fire |
323-890-4045 Email: AskHHMD@fire.lacounty.gov Website: https://fire.lacounty.gov/hazmat-contact-us/ |
| Trash and Debris | Public Works, LA County |
(888)-8DUMPING (888 8386-7464) Email: dumping@pw.lacounty.gov |
The list below includes contact information of public agencies for Incorporated Areas Only.
| Issue | Agency | Contact |
|---|---|---|
| Sanitation, Foodborne Illness, Mosquitos, & Noise | City of Long Beach Environmental Health Bureau |
562-570-4132 Email: environmentalhealth@longbeach.gov Website: https://www.longbeach.gov/health/inspections-and-reporting/inspections/environmental-health-bureau/ |
| Sanitation, Mold, Rats, Mosquitos, Lead | Pasadena Public Health Department, Environmental Health Services Division |
626-744-6004 Website: https://www.cityofpasadena.net/citizen-service-center/ |
| Sanitation, Health Services, and Licensing | City of Vernon Health & Environmental Control Department |
323-583-8811 Website: http://www.cityofvernon.org |
Additional Resources
211 Resources
For a full list of Los Angeles County Department of Public Health Programs. You may also call 2-1-1 or visit the 211 website for more information.
Pollution Resources
It is stressful to live with pollution problems. Take time to care for yourself. Find tips in ATSDR Stress Fact Sheet (English) | Hoja Informativa de Estrés de la ATSDR (Español)
Follow the links below for more resources about how to report and track problems.
- Keep track of bad smells to make reporting easier and more effective (ATSDR odor log) - English
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Use this Problem log to write down details each time you notice a problem:
English ⋅ Español -
Use this Agency Report log to write down details when you report problems:
English ⋅ Español
Mental Health Resources
Environmental problems can cause stress and anxiety. View the resources below to help prepare for and cope with environmental challenges.
- Call the Los Angeles County Department of Mental Health Hotline at (800) 854-7771 or text the Crisis Text Line ("LA" to 741741)
- Find brochures about preparing for and coping with disasters at the Department of Mental Health
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Prepare for emergencies:
- Visit Public Health's Emergency Preparedness and Response Page. Review many guides about preparing your family, seniors, and pets
- View the Emergency Survival guide for Los Angeles County